Shipping Information

What are your shipping times? When will I receive my items? 

We are proud to offer free shipping Australia wide on al orders. 

Our orders are shipped from various locations around Australia to ensure you receive your items as soon as possible. 

Quality and performance inspection: 1-2 business days.

Standard Australia wide shipping: 7-14 business days.

Standard International shipping: 12-20 business days.

All orders will be dispatched and processed from our warehouse within 1-3 business days.

Please note there may be shipping delays due to the COVID-19 pandemic. 

At True Blue Gardener we pride ourselves on having the best customer experience. You can rest assured, if you need to speak with us, we’ll be there for you. 

Is delivery free?

Delivery is free for orders within Australia. 

Where are you located?

We are an Australian owned and operated company. All orders are shipped from our warehouses in NSW and VIC. Some smaller items are also shipped from warehouse locations around the country.  

AUS Post notice

We ship with Australia Post and they are currently experiencing delays in their delivery times as COVID-19 has made a large impact in their systems and ability to ship products effectively.

Due to social distancing measures, signature is no longer required when receiving your order.

Final message to you!

We know you are excited to get your gardening products, and we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.

For further questions please don't hesitate to contact us!